ORDERS & PAYMENTS
- PLACING ORDER
2. ORDER CONFIRMATION
After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product or products you have ordered from us, your payment details and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.
3. ACCEPTANCE AND SHIPPING CONFIRMATION
Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order and these terms and conditions. The shipping confirmation is our acceptance of your order. Please note that archivio does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. If we already have received payment for such product we will refund you the amount of the purchase.
Archivio goal is to describe the products at the website as correctly as possible. However, please note that due to the color settings of your computer, the colors of the products shown in the pictures on the website can differ somewhat from their actual colors. Archivio cannot be held responsible for any such discrepancy.
The prices and delivery costs shown on the website include vat. the prices and delivery costs shown on the website may vary from time to time and archivio is not bound by the price until archivio has accepted the order by sending the shipping confirmation to you. Archivio always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note the archivio may cancel the order even if it has been accepted by archivio in case that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout stage.
The following payments are accepted.
– Credit cards and debit cards
Payment can be made by the following credit cards: Visa, Mastercard and American express. Payments can also be made by the following debit cards: Visa and Maestro. (maestro and visa electron: please check with your bank to make sure your credit card is valid for online purchases). The purchases made with Visa and Mastercard are verified by a secure code. Please note that your card is debited with the purchase amount once you place the order. We do our best to make the website as secure as possible. All credit/debit card transactions on the website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment. Payment will be debited and cleared from your account once you place the order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Archivio, your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.
When selecting the Paypal option, you will be directed to the paypal site to “log in” and review the amount shown before clicking “pay now”. Once this transaction is complete, you will then return to the website.
Archivio use secure socket layers (ssl), the industry standard in transferring information to process your orders. Archivio online shop secures communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the thawte icon at checkout. For security reasons, we do not store any payment information in our database.